Privacy Policy

  • PRIVACY POLICY

    Chauhan World Private Limited

    Effective Date: [01/07/2026]
    Version: 1.0

    1. Introduction

    Chauhan World Private Limited ("Company", "we", "our", or "us") respects your privacy and is committed to protecting your personal information.

    This Privacy Policy explains how we collect, use, store, process, and protect your information when you use our websites, mobile applications, brands, products, and services, including but not limited to:

    • Coinet.in
    • CKARTZ.com
    • Coinet App
    • CKARTZ App
    • Stridez
    • Cutexx

    By using our services, you agree to this Privacy Policy.

    2. Information We Collect

    We may collect the following information:

    Personal Information

    • Full Name
    • Mobile Number
    • Email Address
    • Date of Birth (if required)
    • Profile Photo
    • Gender (optional)
    • Address
    • PIN Code
    • State
    • Country

    Account Information

    • Username
    • Password (encrypted)
    • Referral Code
    • User ID
    • Business Profile (if applicable)

    Order Information

    • Products purchased
    • Order history
    • Payment status
    • Delivery details
    • Returns and refunds

    Wallet Information

    • Coin Wallet balance
    • Cashback
    • Referral rewards
    • Pending rewards
    • Withdrawal history

    Device Information

    • Device type
    • Browser
    • IP address
    • Operating system
    • App version
    • Login activity

    3. How We Use Your Information

    We use your information to:

    • Create and manage your account.
    • Process orders and payments.
    • Deliver products and services.
    • Manage referral and reward programs.
    • Maintain wallet balances.
    • Improve platform performance.
    • Provide customer support.
    • Detect fraud and abuse.
    • Comply with legal obligations.
    • Send important account notifications.

    4. Marketing Communication

    With your consent or as permitted by law, we may send:

    • Order updates
    • Promotional offers
    • Reward notifications
    • Referral updates
    • New product announcements
    • Business updates

    You may unsubscribe from promotional communications at any time.

    5. Sharing of Information

    We do not sell your personal information.

    We may share information only with:

    • Delivery partners
    • Payment gateways
    • Technology service providers
    • Government authorities where legally required
    • Business partners involved in fulfilling your order

    All partners are expected to protect your information appropriately.

    6. Cookies & Analytics

    Our platforms may use:

    • Cookies
    • Session storage
    • Analytics tools
    • Performance monitoring
    • Security tools

    These technologies help improve user experience and platform security.

    You may disable cookies through your browser settings, although some features may not function correctly.

    7. Data Security

    We implement reasonable administrative, technical, and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction.

    However, no online system can guarantee absolute security.

    8. Data Retention

    We retain information only as long as necessary to:

    • Provide services.
    • Maintain account history.
    • Meet legal and tax obligations.
    • Resolve disputes.
    • Prevent fraud.

    When no longer required, information will be deleted or anonymized where appropriate.

    9. Your Rights

    Subject to applicable law, you may request to:

    • Access your personal information.
    • Correct inaccurate information.
    • Update your profile.
    • Request deletion of your account.
    • Withdraw marketing consent.
    • Contact us regarding privacy concerns.

    Certain information may be retained where required by law or for legitimate business purposes.

    10. Children's Privacy

    Our services are not intended for children below the age permitted under applicable law to use the platform independently.

    If we become aware that personal information has been collected from a child without appropriate authorization where required, we may remove such information.

    11. Third-Party Services

    Our platforms may integrate third-party services such as:

    • Payment gateways
    • Shipping providers
    • Maps
    • Social login providers
    • Analytics tools

    These services are governed by their own privacy policies.

    12. Policy Updates

    We may update this Privacy Policy from time to time.

    Material changes will be communicated through our website, mobile application, email, or other appropriate channels.

    Continued use of our services after the updated policy becomes effective constitutes acceptance of the revised Privacy Policy.

    13. Contact Us

    For questions regarding this Privacy Policy or your personal information, contact:

    Chauhan World Private Limited

    Email: support@ckartz.com
    support@chauhanworld.com
    care@coinet.in

    Platforms:

    • Coinet.in
    • CKARTZ.com

    14. Consent

    By registering, accessing, or using our websites, applications, products, or services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.